Customer Testimonials
First and foremost, I am a Toyota fan. Living in Northern Va I have many options on where to purchase and service my vehicle. I choose to use Warrenton Toyota because they a professional, respectful of my time and never let me down. In a world of craziness it is nice to have confidence in a car dealership. Warrenton Toyota has my confidence. Excellent sales team and Tony in service is first class!
From start to finish was excellent. Steve Cox, Angel and Marci were great! I worked as a comptroller for dealerships for over twenty years and I highly recommend Warrenton Toyota.
Angel was a great salesman, professional and not pushy. The finance department was also professional and efficient. Overall a great experience, would definitely recommend this dealership.
Chad, our salesman, was very knowledgeable and friendly. Not at all pushy. We were given great customer care and found the van that we liked with even more than we expected.
I took my 2004 Toyota Corolla-S in for Safety Recalls and to check my brakes. I was well informed by the technician about the problems with my vehicle. Excellent customer service.
I have a 2010 Prius and I go to Warrenton Toyota for oil changes, tires, maintenance, etc... Hands down the best customer care! If your service will take longer than the free coffee, free wifi, free TV, then they will give you a loaner for the time of service. My "loaner" was a decked out 2016 Toyota Prius - heck on wheels? OMG yes!!! Mark and the service team took great care of me, were able to troubleshoot a rear driver's side wheel bearing gone bad- and they repaired it on My schedule. When it came time for a ...
Our salesperson, Gerard Jackson, was wonderful to work with. He was knowledgeable, personable, and straightforward. I have never had an enjoyable time buying a vehicle until my experience with Gerard.
Kevin Griffith was wonderful when we pulled in on Saturday with smoke coming out from under our Lexus. He found the source of the problem(grass & debris caught near the exhaust) and offered to clean out what he could with a pressure washer. relieved of our worry, we made an appointment for some routine 60k maintenance. He found that there was an open recall on our car that he recommended we get taken care of at the Lexus dealer. A helpful young man that is a joy to work with!
Buying a new car can be a daunting task, but Warrenton Toyota made the car buying experience enjoyable. The staff at Warrenton Toyota is friendly, patient and knowledgeable - simply great people to work with. The Service department is stellar as well - we've been servicing our vehicles (2008 4Runner and our trade-in 2000 Acura TL) there since Warrenton Toyota opened.
The service department was friendly and helpful on the phone to set the appointment and they were courteous and efficient in person when we arrived for actual auto service.
Everyone was courteous answered all are questions our experience was excellent.everyone was very professional and courteous when out of their way to please excellent experience
I leased a 2015 Toyota RAV4 from Warrenton Toyota-Scion. Everything about the leasing arrangement was explained carefully and accurately, and the deal that we agreed to was honored.
Such an easy process to schedule my appointment on my phone app, walk in, drop off and the guys are always ready and willing to accommodate in any way possible. Great crew; on time, polite and knowledgeable.... Not to mention so nice to not be lost in the crowd of other customers! Small town personalized feel, with city selection-- yet none of the big city shenanigans or games. So much happier here than I was at the NoVa Toyota I have been going to. Kudos to this whole team... They've been a pleasure to work with on every occasion ...
The reminder from the dealership that service was due; the ease of making an appointment; the promptness of the service; the professionalism of the staff.
I sent an email on a Sunday inquiring about one of their vehicles and it was answered by 9:00 am on Monday. I also called at 7:57 am on Monday morning and they answered the phone before opening at 8:00 am. That impressed me because that usually doesn't happen anywhere. Everyone was friendly and ready to help.
The technician was thorough. I had recently taken my car to someone else for service, and they installed a generic air filter. That part didn't fit properly. I was informed, and at my go ahead, the correct part was installed. Thanks much for catching this!
Everyone at Warrenton Toyota is very professional and polite. They make you feel comfortable not something often said of a car dealership. I've purchased 4 vehicles over time and do all my service there.
Our sales rep. Angel showed us many trucks, and always remained friendly and helpful even as we changed our minds about which truck to purchase. He tirelessly went in and out to obtain keys to show us other trucks. He went above and beyond in setting up the Bluetooth for our phone.
I have always had prompt, friendly service everytime I have visited Warrenton Toyota. I will be back to service again. recommend to those looking for good service on their car.
I purchased a used and new Prius. Used Prius is in excellent condition. Gave me decent trad-in value plus Zero percent financing on new 2015 Prius. Loved the team and forthright negotiation. I high recommend to all my friends who need a good car.
I have always had excellent experiences with Warrenton Toyota - whether sales or service. I will continue to purchase and service my vehicles here. Thank you!
These folks have always treated me well. I bought my car here, and have brought it in for service regularly. They are thorough, and they listen to my concerns (not my experience at several other places!). They have kept my Scion running well, and I recommend Warrenton Toyota Scion any time anyone wants to know a good dealership! The only reason I gave the Price a 4 instead of a 5 is that, no matter how competitive the rates, I wish it were less expensive to work on a car.
I have been purchasing and servicing my Toyota's from Warrenton Toyota for over 6 years now. I am very pleased with the location and service I receive. This dealership is not overly crowded and I always feel very comfortable there, unlike dealerships where I have been ignored due to too many customers and not enough sales assistants. The service department is also great. You can have coffee, watch TV, read or use the free WiFi on their comfortable leather sofas or at the tables/chair area. I highly recommend this dealership. Barbara E.
Competitive prices on tires since there are numerous tire places nearby. Excellent customer service and very professional. I would highly recommend this service department to anybody I know.
Searched on-line and found the car I wanted local in Warrenton. Megan was great on the sale side and overall the experience was awesome!
I have been having my Toyota serviced at Warrenton Toyota since I purchased it there in August 2011. The customer service has always been excellent and the time estimated to service my vehicle has always been accurate if not under the time estimated. I have done both waited at the dealership for my vehicle and I have had them shuttle me to work. The waiting area is very nice, with beverages and snack machines along with a comfortable lounge area with TV. I have found the shuttle service to be very convenient for dropping my vehicle off to have it serviced ...
I have been to several dealerships and found this dealership to be the best dealership I have visited in Virginia. Customer service was excellent, and the time estimated to service my car was less than the estimate. Given that I waited for my car that was a bonus. The waiting area was very pleasant with complimentary beverages and comfortable lounge area. While waiting for our car we wandered to the new car sales and spoke to the receptionist, although new on the job was very pleasant and answered our questions or found someone who could. As long as I have ...
Unfortunately I had to purchase a car as my car's transmission went for the 3rd. time. I would rather have a root canal without Novocain than buy a car, it is that stressful for me. Jack was very patient and though I originally was going to buy previously owned I went with a new one the one on the show room floor Scion XB, First new car ever! So Jack was great, the dealership is new and very attractive, it is just not something I enjoy doing.
I stopped by Miller Toyota in Warrenton to pick up a brocier on the 4Runner. Jean met me and asked if I needed any help I told him what I was interested in and if I could look insid one that was used and on the lot. He got the keys and befor I knew it we were driving and headed for my house to pick up my wife . She enjoyed it as much as I did and we went back to the lot to get my car. He made me an offer on my car for a trade inwhich ...
Angel was very friendly and quick to address my questions concerns with my Prius c purchase. He was very knowledgeable about the options and services that my car featured and showed me how to use all of the electronics before I even took the test drive. Even the paperwork was a relatively painless experience. I was in and out in just a couple hours, which was much less than I was expecting for my first major purchase. I highly recommend this dealership.
Nice dealership. Outstanding customer service. Easy to work with. Great service department. Friendly staff. Would recommend to anyone. These are reasons why I've come back to the dealership for 15+ years.
The best new car buying experience I ever had! This was the first dealership I visited and I wasn't really sure what type of vehicle I wanted to purchase. I had to visit and drive other types of vehicles before I made my decision. My salesperson, Jean, was excellent. He was very knowledgeable with the different vehicles and maintained just the right amount of contact to let me know he was interested in my business but allowed me to arrive at my car making decision in my own timing. To say the least I came full circle and eventually ...
Beautiful Facility, good selection, VERY friendly staff, and Super affordable pricing. This is all on top of quality vehicles made by one of the best manufacturers in the world. How you could someone ask for more. If you need a solid, dependable vehicle with terrific pricing and superb people to help complete an efficient transaction, make your way to Warrenton, Toyota in Warrenton, Va. It is worth the drive.
Bought a 2010 Prius back in October 2009. I have forgotten the sales person's name, but the whole experience was great. Honestly, if I needed to buy another car, I'd buy it from these guys. They made the sale go very smoothly. And the backend part of the deal with the finance guy was ridiculously easy. No shenanigans. No BS. I've been there once for service, and service was good. Though, I just came in for routine maintenance, so I can't give a thorough review.
Clearly one of the most competitive dealerships in the area. They understand how to conduct internet-based sales. They give you all of the information you need up-front to make a decision -- out-the-door price broken down, and a copy of the sticker in a .pdf file. You can tell by the VIN number that they really have the car on hand, and are dealing openly and honestly. My dealer, Jeremy McCoy, worked in a very straight-forward manner and didn't play games. I was immediately impressed when he answered my first email inquiry -- he broke everything down in out-the-door ...
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